We focus on digital propositions, but look at them holistically across all online and offline touchpoints, to ensure they are desirable to customers, viable to provide and operate for the business, and feasible to build in the given context.
We also believe that the best outcomes are achieved by cross-functional teams that have high trust and high empathy cultures, flat structures, empowerment, shared context, high degrees of collaboration, and work in close alignment with organisational goals.
We believe that waterfall projects are doomed, but also that agile is not a silver bullet, and that ultimately methodologies don’t matter. Instead, good products and services are delivered
when we apply lean and agile principles, user-centricity, systems thinking, and tight feedback loops.
We are very mindful that one size does not fit all, that culture and context are highly relevant, and work towards actionable outcomes that organisations and teams can take to proceed with high confidence and pace.
What we do
We provide product-focused services that help organisations and teams optimise their potential.
We do this as external advisors, as members of client teams, or as external teams. We help our clients solve specific problems or challenges, deliver initiatives or projects, or help build capabilities and provide long-term support.
Discovery & inception
Defining great products and services
Product management & business analysis
Making things easier
Coaching & agile transformation
Designing beautiful products
Get in touch
We’d love to hear from you if you want to chat about an opportunity or challenge we might be able to help you with, if you want to work with or for us, or if you fancy chat to exchange thoughts.
It is very important for us to get out of our ‘bubble’ and keep our finger on the pulse. We are active members in our professional communities, but also draw on learnings from other - sometimes seemingly unrelated - areas.
Practical guidance on how to solve day to day ‘problems’.
This playbook provides 1-page recipes and templates we find most helpful in day to day use across all disciplines.
Product management playbook
It describes the value of product management and gives hands-on advice on how to ‘do’ product management in practice.
It is intended as starting point, that, to be successful, the practitioner will tailor to context, extend horizontally and vertically across the organisation, and ultimately evolve beyond Shu to Ha or even Ri level.
We are lucky to stand on the shoulders of giants who have delivered digital products before us, and we continue to learn from the colleagues and clients we work with. Following the tradition of knowledge sharing, we contribute to various blogs by sharing our experiences, failures, thoughts, and excitements. We are always looking for co-authors.
We co-host the Burn Up podcast where we discuss ‘all things agile’ with the industry’s top talent, to challenge, support, and inspire like-minded practitioners. During these episodes, we may talk about the purely academic and theoretical, or give most practical advice, float ‘heretical’ ideas, or use this as therapy to post-process day to day woes and achievements.
Please get in touch if you are interested in a specific topic or being part of an episode.
We are proud to be considered regular speakers at conferences such as Lean Agile Scotland, DevOps Days, Experts Talks, Product Tank, or Agile in the City. Not only does this allow us to share our thoughts and experiences, but more importantly it is an opportunity to meet and interact with colleagues. We would be delighted to speak at your conference or your organisation.
Upcoming conferences we've been invited to speak at
Agile on the Patio
16 July 2020
Lean Agile Exchange
10-11 September 2020
We are very pleased to have been invited to speak again at our favourite conference – Lean Agile Scotland – this year virtual to ‘the comfort of your home’:
Helping organisations work better – successful capability building
Using a global finance organisation and their journey to build a Discovery and Inception capability, this case study illustrates how we can successfully build capabilities in lean and agile fashion. It demonstrates how starting with a deep understanding of the underlying problem or untapped opportunity, a path of incremental, highly measurable evolution can be followed, to evolve an organisation’s maturity across defined facets along the path of Shu Ha Ri.
The cool thing is: the generic approach functions for large organisations just as well as it does for startups, teams or individuals’ development.
We’ve worked in a lot of Industries, amongst other things we have
worked on trading systems, reporting solutions on top of trading systems and payment gateways in the finance sector and for healthcare companies we have been involved in customer-facing websites, delivery pipelines to speed up deployment and automate regulatory concerns, and developed data-driven value propositions.
We have helped retailers optimise their supply chain and sell to their customers on- and offline, and luxury brands to build beautiful digital tools to engage with their customers.
We have supported automotive brands across all stages of the customer lifecycle, and energy companies to represent their brands and transact online.
We have assisted engineering (and many other) companies in adopting continuous delivery and agile ways of working and have aided organisations in the communication & telephony, entertainment and travel & leisure space interact with prospects and customers.